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Your business cannot afford to be offline. From rapid On-Site Troubleshooting to proactive Annual Maintenance Contracts (AMC), we are the IT department you wish you had. Plus, we supply the hardware that keeps you running.
It's 10:00 AM on a Monday. Your email server stops responding. Your sales team can't access the CRM. The printer is jammed, and nobody knows the admin password. The office grinds to a halt.
For a typical SME in Dubai, downtime isn't just an annoyance; it's a financial hemorrhage. Between lost productivity, missed sales opportunities, and the reputational damage of not replying to clients, a single IT failure can cost thousands of Dirhams per hour.
Of SMBs experienced data loss last year.
Average response time for ad-hoc support.
Our average response time for AMC clients.
The Solution: Stop reacting to fires and start preventing them. IT-Fort provides proactive IT management. We monitor your systems 24/7, fixing issues before you even know they exist.
Think of this as health insurance for your computers. For a fixed monthly fee, you get unlimited remote support, scheduled onsite visits, and priority emergency response.
We perform preventive maintenance—cleaning temporary files, updating anti-virus definitions, and checking backups—to ensure your systems run like new, year-round.
Not ready for a contract? No problem. We offer "Pay-As-You-Go" support for emergencies. Server crashed? Email down? Laptop screen broken?
Call us, and we dispatch a certified engineer to your office anywhere in Dubai, Sharjah, or Ajman. We diagnose the issue quickly and provide a transparent quote for the fix.
Stop wasting time comparing prices on Amazon. We are authorized resellers for major brands like Dell, HP, Lenovo, Microsoft, and Cisco.
We supply laptops, servers, firewalls, and software licenses (Office 365, Adobe) at competitive B2B rates. Plus, we don't just deliver the box; we set it up, install necessary software, and join it to your network.
Traditional IT support is "break-fix"—something breaks, you call, we fix it. But by then, you've already lost productivity. IT-Fort uses a **Proactive Monitoring** approach powered by advanced Remote Monitoring and Management (RMM) tools.
Our system silently monitors your servers and workstations 24/7. It alerts us instantly if a hard drive is about to fail, if CPU usage spikes dangerously, or if an antivirus definition is out of date.
Automated Patching: Security vulnerabilities are discovered daily. We automate the deployment of critical Windows and software patches across all your devices, ensuring your network is never the weak link.
Sourcing IT equipment in the UAE can be tricky. Stock shortages, fake products, and warranty issues are common. IT-Fort simplifies this.
The "Ready-to-Work" Promise: When you buy a laptop from us, it doesn't arrive in a sealed box that takes you 4 hours to set up. We unbox it, update Windows, install your company's antivirus, setup Outlook, and deliver it to your employee's desk ready to use instantly.
Software Licensing: We manage your renewals. No more "License Expired" notifications disrupting your work day. We track your Office 365, Antivirus, and Firewall subscriptions and renew them proactively.
Aligning tech with business goals.
Predicting hardware spend for 2026.
Finding wasted software seats.
Many SMEs in Dubai operate without a Chief Information Officer (CIO). They make tech buying decisions based on gut feeling or quick Google searches, often leading to incompatible hardware, wasted software licenses, and disjointed systems. IT-Fort fills this gap by including **Virtual CIO (vCIO)** services with our AMC packages.
We don't just show up when things break. We hold **Quarterly Business Reviews (QBRs)** with your management team. During these sessions, we analyze your ticket history to identify recurring trends—is an old server causing too much downtime? Is it time to migrate to the cloud?
We help you build a 1-year and 3-year IT roadmap, forecasting budgets for hardware refreshes so you are never hit with unexpected capital expenses. We audit your software subscriptions (Office 365, Adobe, Zoom) to ensure you aren't paying for ex-employees, often saving clients thousands of Dirhams annually in wasted licensing fees.
You call, email, or use our desktop app to log a ticket.
Our automated system assigns priority. Critical servers get instant attention.
90% of issues fixed remotely. If not, an engineer is dispatched.
We log the fix in our knowledge base to prevent recurrence.
Let us handle the tech so you can handle the business. Join 100+ Dubai companies who trust IT-Fort.